Software Industry Career

Chief Digital Business Officer

ADN Telecom Limited (www.adntel.com.bd, www.adndigital.com.bd)

Branch : House 11, Road 14, Gulshan 1, Dhaka
Time Period : January 2020 – December 2020 [Full Time]

Responsibilities :

  • Managing Engineering Team, R&D Team, DevOps Team, TechOps Team, Sales Team, Marketing Team, Creative Team, Digital Marketing Team, Admin Team, Support Team, and their Heads and Leads to ensure that they are reaching their assigned goals and targets per week, per month and per year.
  • Monitor and control the Standard Operating Procedure (SOP) to ensure the smooth operation of all IT Enabled Services.
  • Research, Innovate, Incubate, Build and Improve the ITES and Software Services that can create new revenue streams for the business-line.
  • Develop and recurringly improve Marketing, Promotion, Branding, and Business Development Strategies to ensure the Return of Investment (ROI) of the ITES and Software Service business-line.

Achievements :

  • Led the larger and critical Software Projects and launched them successfully.
  • Built Software Development Team for Government Projects and onboarded 3 government projects which is the first time record for the business unit.
  • Improved the Digital Marketing and Web Development related Agency Service Packages more for the B2B clients so that these can be sold to the Banks and Corporates, which successfully onboarded around 24 Enterprise Clients.
  • Established International Business Development Team to onboard international partners and also clients to increase B2B Sales in the International Market, and also successfully got several big international clients.
  • Did direct technology partnership with COMODO, DigiCert, SendInBlue, NJIIX, DocuSign, Mahindra Comviva, Twirll, etc. for selling ITES and Software services to the Banks, and successfully onboarded 3 Banks and some other Enterprise Clients.
  • Established successful Financial Reconciliation and Settlement Process for the business unit.
Nirjhor Anjum, Chief Digital Business Officer, ADN Telecom Limited

Chief Analyst Officer (CAO)

REVE Systems Limited (www.revesoft.com)

Branch : REVE Centre, Plot-94, Purbachal Express Highway, Dumni, Khilkhet, Dhaka 1212.
Time Period : May 2019 – December 2019 [Full Time]

Responsibilities :

  • Leading in Research, Analysis, and Technical Planning of large Software and Web Projects of Government.
  • Leading Requirement Engineering, Technical Negotiation, and Technical Meetings with Government Clients.
  • Leading Government Project Bidding and Tendering Processes.
  • Leading the Documentations like SRS, UML, Backlog, Sprint Backlog, Inception Report, RFP, EOI, TOR, etc.

Head of Engineering & Operations, Digital Business

ADN Telecom Limited (www.adndigital.com.bd, www.adntel.com.bd)

Branch : House 11, Road 14, Gulshan 1, Dhaka
Time Period : November 2017 – March 2019 [Full Time]

Responsibilities :

  • Monitor and control the Standard Operating Procedure (SOP) to ensure the smooth operation of all IT Enabled Services.
  • Give training to the Engineering, Operations, and Sales Teams to ensure quality delivery of ITES and Software Services to the Clients.
  • Monitor and control the daily, monthly, and yearly Tasks, Projects, Activities to ensure that the Engineering and Operation teams are reaching their Goals and Targets on time with quality.
  • Monitor and control the Development Team, R&D Team, QA Team, PM Team, TechOps Team, DevOps Team, and UI Team to ensure smooth delivery of Services from the Engineering and Operations Teams.
  • Research, Innovate, Incubate, Build and Improve the ITES and Software Services that can create new revenue streams for the business-line.

Achievements :

  • Built various IT Enabled Services and Software Solutions that brought 17 Million BDT revenue in the first 1 Year, which later earned above 50 Million BDT revenue in 3 years.
  • Launched Cloud Server Selling Platform, ADN Servers, from own innovation.
  • Developed and launched  SMS Gateway Platform, ADN SMS, from scratch and from own innovation.
  • Developed and launched Email Gateway Platform, ADN Email, from scratch and from own innovation.
  • Established Software Development Team to serve Enterprise clients with Software and Web Development and successfully completed Client Projects.
  • Recruited all Engineering and Operations Team Members, and Established Standard Operating Procedures (SOP).
  • Developed Proposals and Presentations required for selling ITES and Software Services, and trained all Teams to sell and serve clients effectively.
Nirjhor Anjum, Head of Engineering, ADN Telecom Limited

Technical Lead, Development Team

SSL Wireless (www.sslwireless.com, www.sslcommerz.com)

Branch : 93 New Eskaton Road, Dhaka 1000
Time Period : September 2013 – October 2017 [Full Time]

Responsibilities :

  • Managing the Development Team, UI Team, QA Team, and PM Team – in total around 8 people, and their daily, weekly, monthly, and yearly tasks, projects, and goals. 
  • Collaborating with teams and stakeholders to ensure that Agile Scrum practices are well followed, and the tasks are well delivered based on the project goals.
  • Planning projects, designing solution architecture, distributing tasks and responsibilities, follow-up the project, and also keep collaboration with the clients and sales teams. 
  • Working as a Development Lead for projects like Enterprise Software, E-governance, E-learning, E-commerce, FinTech, and Web Portals.  
  • Leading Technical Documentation of EOI, Tender RFP/RFQ, and ensure submission of Technical Proposals effectively with 2 other subordinates Documentation Experts.

Achievements :

  • Successfully served more than 11 Bank and Financial Institutions, 6 Government, 4 Large Hospitals, 5 Television Channels, 5 NGOs, 25 Popular E-commerce, and many globally reputed large Enterprises like Samsung, Pran, Pepsi, Coca-cola, Transcom, Novo Nordisk, etc. with Software and Web solutions.
  • Developed and launched one of the largest remarkable projects of the company for BIRDEM with the funding o Novo Nordisk within only 2 weeks which served lacs of patients nationwide.
  • Developed and launched the first JS Framework (AnguarJS) based client project of the company for the company MeenaBazar, the MeenaClick Ecommerce Platform.
  • Developed the first Framework-based client project of the company for Jamuna Bank Limited, the ORMS, and later trained the Development Team on developing projects using Framework leaving procedural programming.
  • Launched the first public web server of the company to facilitate Web Hosting to the website and software clients.
  • Trained the teams, and Initiated the Scrum Practice for the first time within the company, introduced the usage of JIRA, and later trained the project coordinators on better project management in Agile and Hybrid Agile approaches.
  • Initiated the practice of QA Testing, and trained onboarded QA Engineers on better Quality Assurance and Testing.

Technical Lead, Software

Banglalion Communication Limited (www.banglalion4g.com)

Branch : BCL Data Center, 67/I Banani, Dhaka
Time Period : January 2013 – September 2013 [Full Time]

Responsibilities :

  • Keep proper contact with the stakeholders of the company to build required Business Process Automation Softwares.
  • Develop, maintain, and maintain Service Delivery and Network Monitoring software projects with the subordinate programmers.
  • Attending and arranging meetings with 3rd party technology vendors, and negotiating technical requirements effectively.  

Achievements :

  • Developed CDRizer 2.0 software to monitor and manage user, usage, BTS, congestion, network performance, down-time, etc. which ran successfully for 8 years with no big change. 
  • Developed Core Manager 1.0, the inventory management software for the company’s inventory and distribution management.
  • Developed Event Management software for the company’s management level use. 

Chief Technical Officer (CTO)

SuperbNexus Limited (www.superbnexus.com)

Branch : Noyatola Rd, Mogbazar Dhaka 1217, Bangladesh
Time Period : January 2011 – December 2012 [Full Time]

Responsibilities :

  • Monitor and control the Standard Operating Procedure (SOP) to ensure the smooth operation of all IT Enabled Services.
  • Give training to the Engineering, Operations, and Sales Teams to ensure quality delivery of ITES and Software Services to the Clients.
  • Monitor and control the daily, monthly, and yearly Tasks, Projects, Activities to ensure that the Engineering and Operation teams are reaching their Goals and Targets on time with quality.
  • Monitor and control the Development Team, Project Team, and Support Team to ensure smooth delivery of Services from the Engineering and Operations Teams.
  • Research, Innovate, Incubate, Build and Improve the ITES and Software Services that can create new revenue streams for the business-line.

Achievements :

  • Built and trained teams in developing Enterprise Solutions and Web Solutions to foreign clients.
  • Planned, designed, and developed Software Solutions for foreign clients, especially Enterprises, Educational Institutions, Hospitals, etc. for automating their businesses – which brought big revenue for the company.
  • Developed Cloud Hosting related Platform to sell Cloud Solutions online and generate revenue for the company.

Head of Department, Development

GreenHeaven Pvt. Ltd. (www.greenheaven.com.bd)

Branch : Panthapath, Dhaka, Bangladesh
Time Period : October 2008 – December 2010 [Full Time]

Responsibilities :

  • Monitor and control the Standard Operating Procedure (SOP) to ensure the smooth operation of all IT Enabled Services.
  • Give training to the Web Team, Software Team, and Support Teams to ensure quality delivery of Web and Software Services to the Clients.
  • Monitor and control the daily, monthly, and yearly Tasks, Projects, Activities to ensure that the Web, Software, and Support teams of 6 people can reach their Goals and Targets on time with quality.
  • Research, Innovate, Incubate, Build and Improve the Web and Software Services that can create new revenue streams for the business-line.

Achievements :

  • Built and trained teams in developing Software Solutions and Web Solutions for local clients.
  • Planned, designed, and developed Web and Software Solutions for local clients, especially SMEs, Enterprises, etc. for automating their businesses – which brought big revenue for the company.
  • Developed Cloud Hosting related Platform to sell Cloud Solutions online and generate revenue for the company.

Manager, Server and Web Solution

SBS Private Limited (www.scanbangla.com)

Branch : DIT Road, Dhaka, Bangladesh
Time Period : January 2007 – April 2008 [Full Time]

Responsibilities :

  • Developing Web Portals and Software projects for the company’s foreign branch.
  • Customization and maintenance of the project like POS, HRM, Accounting Software, etc. for some local clients and mostly foreign clients.
  • Managing and monitoring the internal Software projects of the company.
  • Responsible for managing the WHM based Application Servers.

Manager, IT Solutions

CSS India (www.cssindia.org)

Branch : Khardah, West Bengal, India
Time Period : January 2004 – October 2005 [Full Time]

Responsibilities :

  • Taking care of the Web-based “Micro Finance and Accounting Software” and customizing as required by the stakeholders.
  • Developing and maintaining micro-software for automating different activities of the NGO.
  • Develop and manage the web portal of the organization.
  • Managing other IT Enabled Services and the Web Servers of the NGO.
  • Mentoring and taking follow-up of the Junior Programmer and IT Support Engineer.